Cookie Policy

We use cookies and similar technologies to make your time on Heaps o Wins Casino faster, safer, and more rewarding. This Cookie Policy explains what cookies are, why we use them, how third parties may use them, and how you can manage your choices. Read it to understand how cookie settings can affect site features like login, game play, bonuses, and cashier tools.

Last updated: July 06, 2026

What are cookies and similar technologies?

Cookies are small text files stored on your device when you visit a website. We also use similar technologies, such as web beacons and local storage, that perform the same basic role: remembering information about your visit. Cookies can be set by our site or by trusted third-party services we work with.

Cookies do not install software on your device or access information stored elsewhere on your device. They help the site remember settings, keep you logged in, and tailor the experience based on how you use our platform.

How cookies improve your experience

We use cookies to deliver features and benefits you care about:

• Site functionality — Keep you logged in, remember language and display preferences, and enable cashier and account features so you can deposit, claim bonuses, and play without re-entering details.
• Performance and reliability — Speed up page loading, detect errors, and ensure games and live dealer streams run smoothly.
• Security — Help identify and block suspicious activity, prevent fraud, and protect your account and payments.
• Analytics — Measure how the site and games are used so we can optimize layout, improve navigation, and offer better promotions.
• Personalization and marketing — Show offers and content that match your interests, and measure the effectiveness of our promotions and referral partners.

We never use cookies to guarantee outcomes, or to mislead you about odds or expected results.

Types of cookies you’ll encounter

Cookies vary by purpose and lifespan. Here are the main categories and what they mean for you.

• Essential cookies — Required for basic site functions like signing in, maintaining secure sessions, and using the cashier. Disabling these can prevent you from accessing your account, depositing, or playing games.
• Functional cookies — Remember preferences such as language, display options, and chat settings. Turning these off may require you to re-select preferences on each visit.
• Performance cookies — Collect anonymous data on page load times and game performance so we can improve speed and stability. These do not identify you personally.
• Marketing cookies — Used by us and trusted advertising partners to deliver relevant promotions and track campaign performance. These enable personalized bonus offers and ad frequency limits.

Cookie retention varies by type. Session cookies expire when you close your browser, while persistent cookies can remain for months or longer. Exact retention periods depend on the specific cookie provider.

Third-party cookies and partners

We work with trusted third parties for analytics, payment processing, and marketing. Those providers may place cookies on your device when you visit our site or interact with embedded content. Examples include analytics platforms, payment gateways, and social media services used for account login or promotions.

Third parties manage their own data practices. We recommend reviewing their privacy policies if you want details on how they use cookies. Third-party cookies may affect the ads you see across other sites, and they can be subject to the same browser controls described below.

Your consent and choices

When you first visit the site, we’ll ask for consent to use nonessential cookies. You can accept all cookies, decline nonessential cookies, or customize settings. Essential cookies are always required for core functionality and security.

You can change your cookie preferences at any time through the cookie settings link on our site, or by updating your browser settings. If you decline or delete cookies, some features may not work as intended—examples include:

• Being signed out automatically
• Losing saved cashier or deposit preferences
• Not receiving personalized bonus offers
• Reduced speed or degraded streaming quality for live dealer games

We recommend reviewing your choices before playing or using cashier functions.

How to manage, disable, or delete cookies

Most browsers and devices let you manage cookies. Common options include blocking all cookies, deleting existing cookies, or allowing cookies only from specific sites. Mobile apps may offer settings in the device permissions area. For best results, follow these steps:

• Use your browser’s privacy or settings menu to view and remove cookies, or to block third-party cookies.
• Use incognito or private-browsing mode for a temporary session that drops cookies when the window closes.
• For mobile devices, review app permissions and clear app data where supported.
• If you block cookies, refresh pages and test critical features like login and deposits to confirm functionality.

If you need instructions for a specific browser or device, search for support articles for that browser or contact our support team for guidance.

How cookie preferences affect promotions and bonuses

Cookie settings can affect how we present promotions and how third-party partners track bonus redemptions. Some offers require cookies to measure eligibility, apply promotional codes, or track wagering progress. All promotions are subject to terms and conditions, and cookies do not change the wagering or eligibility rules.

If you have questions about how cookie settings interact with a specific offer, check the promotion terms or contact support.

Policy updates and how we’ll notify you

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our services. When we make material changes, we’ll post a revised date at the top of this page, and when required, request fresh consent from returning visitors. Please review this page periodically.

Questions, concerns, or privacy requests

If you have questions about cookies, data practices, or privacy-related requests, contact our support team. Available options include our FAQ, live chat, or email at support@heapsowins.com. For full details about account and privacy practices, see our terms and other policies linked across the site.

For related information about site features and offers, see our Heaps O Wins review.

We aim to be clear and fair about how cookies are used. If you need help adjusting settings or understanding the impact on your account, reach out and we’ll assist you.